Is there any cancelation charges?

Once you let us know at least 48 hours before your planned booking, there will be no cancellation costs. If you cancel on the move day itself, unfortunately, we can not make refunds because the teams are deployed and face significant idle and opportunity costs.

Can I reschedule that?

Sure, indeed! Let us know at least 48 hours prior to your scheduled booking. If you reschedule on the day of your move, the cancelation charges would include Base Rate + AED250.

Yes! Yes! We would like to offer as much warmth as we can!

Can I pay online for that?

Yeah! Yeah! We would like to bring as much comfort as possible!

I ‘m moving less stuff, is the quotation going to change?

It may! Give us a image or a photo of the things to be transferred.

I have a big house, I strongly ask you to do a survey, can you do it?

Yeah! Yeah! We 're more than happy to do that! With your quotation offer, we want you to be confident.

Will the quote shift if I move to another city?

Well, nice point! It'll-if the gap is more than 40 km.

My sofa isn’t going to work in the elevator, will there be extra charges?

If you're going to move 2 floors up or 2 floors down, then our guys would be more than happy to take it to you! Any additional floors for manual removal will require additional work allowance and charges that can be confirmed by Customer Care.

Do you have a connection between my washing machine and my fridge?

Yes, we 're going to connect your washing machine and refrigerator.

Does your team pack my loose things, and unpack them?

Yeah sure! All loose items are packaged and unpacked in both Standard Package and Premium Package.

Would you like to reassemble my furniture?

Yes , Off courses! We 're reassembling all of your furniture that we've moved.

Questions you Might be Afraid to Ask your Villa Movers in Dubai

Moving & Storage Services

Is this the first time that you have hired villa movers and packers in Dubai? Are you having questions about the services and their authenticity but are reluctant to ask? Well, this is obvious customer behavior and is justified. In this article, we will give answers to your questions that you have not even asked but want to know. So let’s get started.

Are there any hidden charges?

If you are about to shift to a new place and you have hired a villa moving service but are not sure if there are any hidden charges or not. This could be a problem for you if you hire a moving service apart from MoversUp. We at MoversUp give you the facility to calculate the cost of moving through our free quote service available on our website. You just have to click on Get a quote and tell us your details. We will tell you the exact amount that you will be charged. Don’t get charged more than you think you should be.

Is letting unknown villa movers enter your home safe?

This is a valid concern especially when your home is open and your belongings are exposed. But with storage keys, you no longer have to get through this fret because we don’t hire any third-party services which ensure the security of our customers. We have our in-house professionals who are assigned tasks as per their potential and responsibility. They are all trained workers registered with us as employees. In case of any doubt, you can check with us through live Chat, or WhatsApp chat or you can call us directly!

Will they let me visit my materials anytime I want?

Well, you might doubt but we let you visit your belongings 24/7. This is one of the best things that you will experience with storage keys. We don’t restrict our customers from having access to their material any time they want. Whether you are willing to keep your things, business materials, or warehouse materials, you will have open access to all of these things whenever you want. Having several professionals who will check your authenticity for the security of your luggage, we will let you in anytime you want. No more reasons to hesitate with villa movers and packers in Dubai NOW!