FAQs

Frequently Asked Questions


Yes! Yes! We would like to offer as much warmth as we can!

Sure, indeed! Let us know at least 48 hours prior to your scheduled booking. If you reschedule on the day of your move, the cancelation charges would include Base Rate + AED250.

Once you let us know at least 48 hours before your planned booking, there will be no cancellation costs. If you cancel on the move day itself, unfortunately, we can not make refunds because the teams are deployed and face significant idle and opportunity costs.

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