Frequently Asked Questions

Yeah, they've completed extensive manual care and health instruction. We also ensure that they are well documented and have the paperwork required in accordance with local regulations.

The budget and standard home moving crew work well with each other and have completed multiple jobs together, so that they have good team skills. The communication skills with the customer are essential and they can take basic instructions. For any unique requests or out of reach jobs, please contact MoversUp Customer Service. Premium roles come with a committed team member who will address your unique consumer needs.

Yes, Yes, if you book a Preferred Package that is insurable. You should get in contact with our Customer Service department for more information.

Moving teams are incredibly vigilant regarding the products and home materials. However, on a rare instance where anything is destroyed, we communicate with the repair or substitute teams as being fair.

You should book at 8:00 AM or 9:00 AM. If you move the Studio Unit, you can also book at 2:00 PM

Yes , sure. All the truces required for the transfer are insured.

We should do it! Help us and always check in advance with your building / community security if they allow move-ins later in the day. Most communities do not allow late moves and have time restrictions on the use of installation or wall drilling tools that can be noisy and inconvenient for your neighbors.

We 're using covers, stretch paper, corrugated sheets, edge protectors, bubble wraps for your delicate objects, dvds, and crates.

Yeah, indeed. You'll see them sporting a MoversUp Blue, Red and Black Color T-shirt with the MoversUp emblem.

Yes, we 're going to connect your washing machine and refrigerator

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